As many customers know, we commissioned a customer satisfaction survey as we wanted to find out what we are doing well (or not) so we can identify areas that we can improve on.
If you haven’t yet seen the feedback our customers gave then please visit the website for a summary of the findings.
Thank you to those who took part – and to show our gratitude we were only too pleased to make donations to their chosen charities. Pledges have been given for research and support to charities dealing with medical and health related conditions, such as heart disease, cancer, diabetes, autism and epilepsy; cruelty to children; bereavement; animal care – and our ex- armed services men.
The whole experience has proved very positive and we are proud to be able to show our support.